Data Protection Policy

This Data Protection Policy outlines how Futuris Bitporta ("we") collects, handles, stores, and safeguards your personal information when you browse our platform, register an account, or utilize our trading and assistance services. It supplements our Terms of Use and applies to all site visitors and account holders.

Collected Information

We gather various personal details including your full name, contact details such as email and phone number, country of residence, IP address, technical logs, account settings, and any information you provide through forms, support inquiries, or payment verifications. Some of this information is mandatory for account creation and transaction processing; additional data supports secure access and ensures service reliability.

Purpose of Data Usage

• To establish, authenticate, and manage your user account
• To enable platform functionality, chart access, and customer service
• To fulfil legal duties, prevent fraud, and comply with regulations
• To improve service dependability, identify misuse, and secure sessions
• To notify you about account-related activities such as deposits and maintenance

Protection of Your Data

We apply appropriate technical and organizational safeguards aligned with the level of risk involved: SSL encryption during data transmission, controlled access, logging of sensitive sessions, and two-factor authentication where offered. While we strive for maximum security, no method is completely infallible. Please report any unusual access immediately to [email protected].

Your Data Rights

Depending on Malaysian data protection laws, you may request access to, correction, limitation, or deletion of your personal information, or object to certain data processing activities. Contact us at [email protected] with the subject "Data Rights" using your registered email. We may ask for verification to confirm your identity before proceeding.

Data Retention and Sharing

Personal data is kept only as long as necessary to deliver our services, meet legal requirements, or address disputes. Trusted service providers for hosting, payments, and email may process your data based on our instructions and with adequate security measures in place.

Use of Cookies and Logs

Our website employs cookies and similar tools to support session management, security, and aggregate traffic analysis. You can limit cookies through your browser settings, but this might restrict some functionalities such as logging in or saving preferences.

Contact Regarding Privacy

If you have inquiries about this policy or wish to exercise your rights, please email [email protected]. We commit to providing a thorough response within a reasonable period, subject to necessary identity checks.